Support

Getting help

The SDK is free, including for commercial apps. Support happens in public, in the GitHub Issues of the SDK you use:

SDK	Issues
React Native	dc-bgeo/react-native-background-geolocation
Flutter	dc-bgeo/flutter_background_geolocation
iOS (Swift)	dc-bgeo/ios-background-geolocation
Android (Kotlin)	dc-bgeo/android-background-geolocation

Start with these docs — most integration questions are covered under Getting Started and Guides. When you open an issue, include the SDK version, your framework version (React Native / Flutter / Xcode / AGP), platform, device and OS version, and a minimal repro.

Before filing a bug

Background-location behavior is device- and OS-specific. To make a report actionable:

1. Reproduce on a real device (not the simulator/emulator).
2. Capture the native log (logcat on Android, the device console / os_log on iOS) around the failure.
3. Note device settings: Android battery optimization / OEM battery manager; iOS Low Power Mode, Background App Refresh, Precise Location, authorization level.
4. Include your ready() config (redact secrets such as tokens and URLs you don’t want public — issues are public).

Roadmap

See Limitations for what isn’t implemented yet.